Year-round coverage for your peace of mind

As a customer of one of our many corporate clients, we, invisible but ever present, are probably already taking care of you around the clock where ever you are. Now that’s real peace of mind.

Without realising it, and thanks to your banking card or home or automobile insurance policy, you perhaps already benefit from some of our numerous assistance services. Available 24 hours a day around the globe, all our products are designed to make your lives simpler, more comfortable and more financially secure. Below are a few examples of what we offer to assist you in handling the minor and major events of every day life.

Travel Insurance tailor-made to client demand Travel Insurance tailor-made to client demand
Tailor made travel insurance packages which include medical assistance and repatriation, cancellation and a help desk available 24/24, in case of a catastrophe while traveling abroad. Some of our Business Units also propose personalised, flexible travel insurance policies on-line, which you, as an individual, can directly access through the Internet. To learn more about which on-line retail offers are available to you in your particular country, click here to access the list of websites of our entities worldwide.

A wide range of assistance services A wide range of assistance services

On site roadside assistance, emergency and breakdown repair, telematics services, and property assistance of all kinds for domestic catastrophes such as floods, fires or electrical damage, home surveillance, protection and maintenance.

 

 

 

 


Medical and Domestic Health assistance services Medical and Domestic Health assistance services

Tele-assistance services for the elderly, in-home temporary child care, telemedicine services and health management schemes for illness prevention and personal well-being, including nutrition, diet and the home environment.  These services are typically included in health insurance policies. 


Person-related assistance services Person-related assistance services

Our person-related assistance package aims to help you through the different key stages of your professional life, from finding a first job as a young graduate right up to preparing for retirement. In addition, our services include after-school home study assistance, support in finding employment after a job loss, reinsertion into the work force following a long absence due to illness or expatriation, evaluating one’s career path and redesigning one’s professional objectives and direction.


Customer and Support Services: Customer and Support Services:

Concierge services available through your banking card or credit card for everthing from booking hotel, theatre or restaurant reservations locally or abroad, to perfecting travel plans. Round the clock information call centres or help desks for public inquiries regarding new laws, legislation or other public matters.  


Want to know more?

Whatever your individual need, wherever you are, we are on hand to offer concrete, real-time, quality support and assistance. Customers that are in good hands have real peace in mind.

If you would like to learn more about how we operate in partnership with our corporate clients, click here.

To learn more about which travel insurance, assistance and customer service offers are available to you in your country, click here to access the list of websites of our entities worldwide.

Useful links

Organising a trip always involves questions. Do I need a visa? What will the weather be like? What about vaccinations? This link provides addresses to some useful websites which give you valuable travel information.