 |
 |
|
Assessment: What we need to learn from you |
- Risk identification - what are we talking about? Business environment?
- Risk analysis - who and what is affected by the risks? Travel Structure and volumes?
- Risk management - what do you need to know? What could be our support to it?
- Risk monitoring - Responsibilities? Ownership of risk? Definition of interfaces to Mondial Assistance?
- Risk performance - what to do, who and when? Design of a customised traveler security concept.
|
|
|
|
|
 |
|
Phase 1: Collect information |
- Your current travel structure: Frequent Travellers?, Destinations, Risk countries? Travel policy?
- Your current insurance status: Foreign Travel Health? Accident? Luggage? Cancellation? 24H/365 day assistance cover?
- Analysis of further traveler risks: Kidnapping? Traveler Tracking?
- Employee Assistance programs in place? Rehabilitation Care programs in place?
- Crisis Contingency plans in place?
|
|
|
|
|
 |
|
Phase 2: Design travel assistance solution |
- Analysis of Assessment
- Business case
- Composition of customised Travel Assistance program
- Make or buy analysis for further products. For example, for crisis contingency plans, kidnapping, traveller tracking
- Potential integration of further suppliers into Travel Assistance program.
|
|
|
|
|
 |
|
Phase 3: Implementation |
- Dedicated Key Account Manager for successful implementation
- Communication with all involved parties of corporation
- Support for client’s internal communication to employees. For example, preparation of information documents for decision-maker, travellers and travel arrangers
- Monitoring of contract regarding adjustment of cover and claim development
- Business relevant reporting
|
|
|
|
