Business Travel Assistance

Today’s global economy has made the world a smaller, riskier place. Business travel itineraries, which meant once upon a time, a quick, comfortable stay at the local Sheraton, are rarely as simple today. Employees may travel to high-risk countries; serve long-term missions in remote regions, or plane hop across continents in just a few days.  Not only are the risks greater, with the possibilities of terrorists acts, kidnappings, or serious illnesses – but should an employee lose a wallet or cell phone or have a roadside breakdown, his or her risks increase as do the company costs, and the success of the business trip is often threatened.

Today, more than ever, companies have a duty to demonstrate greater care and corporate social responsibility to ensure that their employees travelling abroad have immediate access to the very best in travel insurance, assistance and care should a problem occur.  Mondial Assistance, world leader in travel insurance and assistance solutions, understands this. It has the infrastructure, products, strength and expertise to provide the travel insurance and assistance solutions companies need to keep their people safe and protected, anywhere, anytime.

Gone are the days when companies rely on a single person to make decisions regarding strategic matters that impact company and employee welfare. Today these decisions most often depend on several dedicated people from many different fields. Business Travel Assist, focused on corporate safety and travel risk management, is a prime example of a corporate solution that concerns more than one department.  

If there is a world crisis, cross-functional management directors need to know where their people are and how to locate them. If an employee becomes ill while abroad, HR must be secure in knowing the correct procedures to follow.  Company doctors or the medical team want to ensure that employees have access to the very best professional care while travelling in a foreign country. The buying department, and the Insurance Buyer in particular, are on the lookout for the most comprehensive, cost-effective travel insurance and assistance coverage available. And business travellers need to know who to call and what to do should a problem arise.

The days of a relaxed business stay at the Sheraton may be limited, but with BusinessTravel Assist, your company and travelling workforce still benefit from numerous advantages and comforts. Based on a modular format, your travel assistance/insurance package can be customised to meet your company’s specific needs. Here are just a few reasons why BusinessTravel Assist is the ideal solution:

• The principal of One-call-does-it-all means no time is wasted in providing rapid, comprehensive assistance for any emergency
• The Assistance Solutions Package for all unforeseen incidents leads to considerable cost savings due to the efficient continuation of the business trip
• The Modular approach using special business travel insurance products enables individualised adjustment to a company’s current insurance needs. The possible combinations are endless: Multi-nationals can build all or a few of the modules into their global contracts; Companies can create transversal contracts across several countries using the same or different modules, and national companies with no foreign presence can subscribe either to the core product and a complementary module, or simply to a module or two, if this is more appropriate for their needs
• There is nothing bureaucratic about Business Travel Assist as companies are not required to provide all the names and personal data about their many business travellers. This means a simpler, faster and more efficient subscription process
• Travel Insurance and assistance services and benefits are consolidated with a single provider and world leader in this field – Mondial Assistance Group - in a one-stop shopping approach, thereby avoiding any redundancies in support and claims processing
• Complete protection and insurance coverage for all employees travelling worldwide on business trips, for up to 365 days per trip, including leisure activities practised during the trip
• Travelling into crisis regions or suffering acts of terrorism are no longer excluded from coverage
• Medically sensible repatriation, or the return of an ill employee as quickly as possible to their home country is now included
•  Traveller Assistance and a Traveller Emergency Hotline are available 24 hours a day, 365 days a year.
• Also included are Crisis Management Advice, People Tracking, Home Assistance, Repatriation, Rehabilitation Care, Expatriate Relocation services and more!  

For more information, please contact Andreas Krugmann on +49 (0)89 6242 4217 or by email andreas.krugmann@elvia.de